Coach & insights
What can I ask AI Coach?
AI Coach can explain your Turtle data, recent trends, goals, LeanShield and app features. It should say when data is missing and should not replace a clinician for diagnosis, emergencies or medication decisions.
What to do
- 1
Open Coach from the app or from an Insights/LeanShield prompt.
- 2
Ask one specific question and include useful context.
- 3
Use thumbs up or down on the reply so the team can improve it.
- 4
For app instructions, Coach uses this Help Centre as its source of truth.
Continue in Turtle
Ask AI Coach
Open Turtle on your phone, then use the instructions above to reach the right place.
Still not sorted?
Email Support with the phone you use, what you expected to happen and what appeared instead. Do not include passwords or full payment details.
Contact support