Progress & check-ins
What happens if I miss my check-in?
Your history is not deleted. Open the Home check-in prompt when available. If life has interrupted the week, use Restart, Pause or Holiday Mode rather than trying to repair every missed day.
What to do
- 1
Check Home for the weekly review card.
- 2
Complete it if it is still available.
- 3
If you need a genuinely fresh week, open More > Restart, pause or holiday and choose the option that matches what happened.
Continue in Turtle
See flexible options
Open Turtle on your phone, then use the instructions above to reach the right place.
Still not sorted?
Email Support with the phone you use, what you expected to happen and what appeared instead. Do not include passwords or full payment details.
Contact support