Settings & account
How do I change my password?
Password changes are under Profile. If you cannot sign in, use Forgot Password on the login screen instead.
What to do
- 1
Open More > Profile.
- 2
Tap Change Password.
- 3
Enter and confirm the new password.
Continue in Turtle
Open Profile
Open Turtle on your phone, then use the instructions above to reach the right place.
Still not sorted?
Email Support with the phone you use, what you expected to happen and what appeared instead. Do not include passwords or full payment details.
Contact support