Settings & account
How do I contact Turtle support?
Support can take bug reports, feature requests and nutrition questions. For a data mismatch, include the date, phone model and screenshots from Turtle and the source app.
What to do
- 1
Open More > Support.
- 2
Choose Report a bug, Request a feature or Get nutrition support.
- 3
Add the date, what you expected, what happened and screenshots before sending.
Continue in Turtle
Contact Support
Open Turtle on your phone, then use the instructions above to reach the right place.
Still not sorted?
Email Support with the phone you use, what you expected to happen and what appeared instead. Do not include passwords or full payment details.
Contact support