Settings & account
How do I delete my Turtle account?
Delete Account is at the bottom of More. Account deletion is separate from cancelling an App Store or Google Play subscription, so check both if you want to stop billing and remove data.
What to do
- 1
Cancel any store subscription you no longer want.
- 2
Open More > Delete Account.
- 3
Read the warning and confirm only if you want the account data removed.
Continue in Turtle
Open Delete Account
Open Turtle on your phone, then use the instructions above to reach the right place.
Still not sorted?
Email Support with the phone you use, what you expected to happen and what appeared instead. Do not include passwords or full payment details.
Contact support